Privacy Policy
This Privacy Policy explains how Digital Forwarders Alliance LLC (“DFA”, “we”, “us”) collects, uses, discloses, and safeguards information you provide when you visit our website or interact with us.
Last updated: June 1, 2026
1. Who we are
Digital Forwarders Alliance LLC is a Missouri limited liability company with offices at 2649 St Vincent St, St. Louis, MO 63104. You can reach our privacy team at admin@digitalforwardersalliance.com or by phone at +1 (214) 885-2452.
2. Information we collect
- Information you give us when filling out the contact or membership-inquiry form: name, business email, company, role, and the content of your message.
- Information collected automatically through cookies and analytics tools: IP address, browser type, referring URL, pages visited, approximate location (city/region only), and timestamps.
- Information from member firms in the course of administering membership, including business filings, certificates of insurance, and operational reporting.
3. How we use information
- To respond to inquiries and process membership applications.
- To operate, secure, and improve our website and member portal.
- To send transactional and administrative communications.
- To comply with legal obligations under U.S. federal and state law.
- For aggregate analytics that help us understand site usage.
4. Legal bases (for visitors in the EEA / UK)
Where the GDPR or UK GDPR applies, we process personal data under the bases of (a) your consent, (b) the performance of a contract with you, (c) compliance with a legal obligation, or (d) our legitimate interests in operating and improving our services.
5. Sharing of information
We do not sell or rent personal information. We share data only with: (i) service providers acting on our behalf under written confidentiality terms (e.g., hosting, email delivery, analytics); (ii) professional advisers (accountants, auditors, attorneys); (iii) regulators or law-enforcement authorities where legally required; and (iv) successors in the event of a corporate reorganisation.
6. Cookies
See our Cookie Policy for the cookies we set, why, and how to manage them. You can change your choices at any time using the cookie banner.
7. Data retention
We retain inquiry data for up to 24 months, membership records for the duration of membership plus seven years for accounting purposes, and analytics data for up to 14 months.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, port, or restrict the processing of your personal data, and to object to certain processing. California residents have additional rights under the CCPA/CPRA, including the right to know and the right to delete. To exercise any right, email us at admin@digitalforwardersalliance.com. We will respond within 30 days.
9. Security
We use industry-standard administrative, technical, and physical safeguards to protect personal information, including TLS encryption in transit, role-based access controls, and quarterly security reviews. No system is perfectly secure; please do not transmit sensitive information through unencrypted channels.
10. Children
Our site is not directed to children under 16, and we do not knowingly collect data from them.
11. Changes
We may update this Policy from time to time. Material changes will be announced on this page with a revised “Last updated” date.
12. Contact
Digital Forwarders Alliance LLC · 2649 St Vincent St, St. Louis, MO 63104 · admin@digitalforwardersalliance.com · +1 (214) 885-2452