Member services

Everything a mid-size forwarder needs — without the global-major overhead.

Membership unlocks four core service pillars and six adjacent programs. Each is designed to be optional, transparent, and priced at cost: we are not in the business of marking up services to our own owners.

Ocean Freight Advisory
01 · Core service

Ocean Freight Advisory

  • Pooled FCL contracts with 9 of the top 12 ocean carriers
  • Quarterly NAC and BCO rate benchmarking
  • Independent NVOCC introductions and rate audits
  • Detention, demurrage and per-diem dispute coordination
  • Reefer, OOG and project-cargo planning desk
Air Freight Programs
02 · Core service

Air Freight Programs

  • IATA-listed agent introductions in 28 countries
  • Consolidation-program design (deferred, standard, express)
  • Perishable cool-chain and dangerous-goods compliance review
  • Charter sourcing for project and emergency moves
  • TSA Indirect Air Carrier (IAC) renewal support
Domestic Trucking & Drayage
03 · Core service

Domestic Trucking & Drayage

  • FTL, LTL, intermodal, and port-drayage capacity
  • 600+ vetted carriers, refreshed quarterly
  • FMCSA SAFER and insurance verification each renewal
  • Coordinated claims handling and loss-prevention briefings
  • DAT and Truckstop seat sharing for member dispatch teams
Warehousing & 3PL Network
04 · Core service

Warehousing & 3PL Network

  • Bonded and FTZ warehousing capacity in 22 metros
  • E-commerce pick-pack and B2B fulfillment introductions
  • Cross-dock, transload and container-de-stuff coverage
  • WMS technology recommendations and group pricing
  • Member-to-member capacity sharing in peak season
Adjacent programs

Beyond the four pillars.

Partner Vetting Registry

A private database of more than 6,400 international forwarding partners, scored on 27 financial and operational criteria. Updated continuously by member submissions and our compliance team.

Compliance Helpdesk

Licensed customs brokers on staff to support members with HTS classification questions, ISF filings, AES validations, and CBP enforcement correspondence.

Continuing Education

Forty hours of NCBFAA-Educational-Institute-accredited continuing education for licensed brokers each year, included with membership.

Annual Summit

Three days of member-only sessions, carrier briefings, and policy roundtables in Kansas City each October. 2026: October 14–16.

Group Insurance

Cargo, E&O and cyber-liability programs underwritten through our captive insurance broker at preferential rates.

Technology Stack

Shared subscriptions to leading rate-management, visibility, and CRM platforms, plus our in-house benchmarking dashboard.

Want a walkthrough of the member portal?

We schedule confidential 45-minute demos with prospective member firms each Tuesday and Thursday.

Book a walkthrough