This Shipping Policy summarizes the general transit terms that apply when Digital Forwarders Alliance arranges transportation of your cargo.
Digital Forwarders Alliance is a freight forwarder and customs broker; we do not sell physical merchandise to consumers. This policy summarizes the general transit terms applicable when DFA arranges transportation of your cargo.
Ocean bookings must be confirmed at least 96 hours before vessel cut-off. Air bookings should be confirmed at least 24 hours before the chosen flight. Cut-off times are advisory and may change without notice based on carrier conditions.
Typical transit times are: Trans-Pacific ocean 18–32 days, Trans-Atlantic ocean 12–18 days, international air 2–5 business days, and U.S. domestic LTL 2–5 business days. Times are estimates, not guarantees.
The shipper is responsible for accurate commercial invoices, packing lists, certificates of origin, and any partner-government agency forms. DFA may refuse to ship cargo that lacks required documentation.
DFA does not transport currency, firearms, ammunition, perishable foodstuffs (unless explicitly contracted), live animals, hazardous waste, or any goods prohibited under U.S. export controls or sanctions.
Loss or damage claims must be filed in writing within nine months of delivery for ocean cargo (per COGSA) and within seven days for air cargo (per the Montreal Convention).
Default carrier liability is limited. We strongly recommend all-risk cargo insurance, which we can place on your behalf for a small premium.
Questions about this document? Contact us at support@digitalforwardersalliance.com or by mail at 1977 1350th Ave, Lincoln, IL 62656, USA.
