Frequently asked questions
Short answers to the questions we hear most often from prospective members, journalists and shippers.
Is the Alliance a government body?
No. We are a private, U.S. non-profit 501(c)(6) trade association. We work alongside agencies such as CBP and the FMC, but we do not issue licences or regulate the industry.
Do you broker freight on behalf of shippers?
No. The Alliance does not handle freight or take commercial bookings. We refer shippers to member firms through the directory.
How is the Alliance funded?
Roughly 78% of revenue comes from member dues, 15% from event registrations and 7% from sponsorships and training fees. Our annual financial report is published each spring in the members area.
Can I join as an individual practitioner?
Yes. Our Associate Membership tier is designed for individual customs brokers, in-house trade-compliance professionals and students.
Do you offer continuing-education credits?
Yes. Our training program is recognised under the CBP Triennial CE requirement for Licensed Customs Brokers.
Where are you based?
Our office is at 530 Pfingsten Rd, Northbrook, IL 60062. We are a 25-minute drive from Chicago O'Hare.
How do I report a problem with a member firm?
Members agree to our Code of Ethics when they join. Complaints can be sent to ceo@digitalforwardersalliance.com and are reviewed by the Ethics Committee.
Do you accept media inquiries?
Yes — please see the Press Room page.
How can my company sponsor an Alliance event?
Our sponsorship menu is published on the Sponsorship page. Most slots fill three to four months ahead of each conference.
Do you maintain a public list of certified brokers?
No. Licensed Customs Brokers are listed on the CBP website. We maintain a private membership directory accessible to verified members.