The resource library
A working library of templates, checklists and briefs, written for people who work the desk.
The resource library.
More than 1,400 documents, organised by function. Below is a selection of the most-downloaded items from the past twelve months.
Model NVOCC Service Agreement
A 32-page bilingual template (English/Spanish) used by more than 200 member firms. Updated for the 2024 FMC rulemaking.
ISF-10 Decision Tree
A two-page flowchart for entry teams to use at the desk. Laminated copies available to Corporate members at cost.
HTS Classification Crib Sheet
A quick-reference of the most-disputed chapter-by-chapter classification issues we have seen in member audit work.
Detention & Demurrage Claim Pack
Letter templates, evidence checklists and a sample appeal to the FMC's small-claims panel.
OTI Bond Renewal Workbook
Step-by-step renewal workbook plus a directory of surety providers offering preferred terms to CFS-certified firms.
Glossary of Forwarding Terms
A 110-page glossary covering ocean, air, ground and customs vocabulary. Free to download for all members.
Compliance briefs
A monthly summary of regulatory developments at FMC, CBP, FDA, EPA and DOT, plus the comment deadlines we recommend members weigh in on.
- April 2026 — Section 321 de-minimis update
- March 2026 — D&D billing transparency rule
- February 2026 — ACE entry summary changes
- January 2026 — IMO 2030 fuel surcharge guidance
Working papers
Longer-form analysis written by member working groups on the year's most operationally significant issues.
- "Reading Transpacific Capacity in 2026"
- "What CBP's Single Window Means for Smaller Brokers"
- "AMS & ISF: A Practitioner's Checklist"
- "Terminal Performance Benchmarks, Q4 2025"
Library access is included with every membership.
Members get unlimited downloads and a searchable archive going back to 2016.
View membership tiers